Privacy Policy

Effective Date: October 26, 2025
Last Updated: October 26, 2025

Welcome to Aquatic Titans Global. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, https://aquatictitansglobal.com/, or make a purchase from us.

By using our website or placing an order, you agree to the terms of this Privacy Policy.

a. Personal Information
When you create an account, place an order, or contact us, we may collect:

• Full name 
• Billing and shipping address 
• Email address 
• Phone number 
• Payment details (processed securely through third-party providers such as PayPal, Stripe, or Square)
   

b. Non-Personal Information
We may automatically collect non-personal information such as:

• IP address 
• Browser type and version 
• Device type 
• Pages visited and time spent on our site
   

This information helps us analyze and improve our website’s performance and customer experience.

Your information may be used to:

• Process, pack, and ship your orders 
• Respond to your questions or requests 
• Notify you of order updates or promotions (you may opt out anytime) 
• Improve website functionality and user experience 
• Comply with applicable laws and regulations
   

We specialize in live predatory freshwater fish and take great care to ensure they are healthy, properly handled, and shipped responsibly.

By purchasing live fish from Aquatic Titans Global, you acknowledge and agree to the following:

1. Buyer Responsibility: It is the buyer’s responsibility to research local, state, and federal regulations regarding the ownership of specific species before purchasing.
    
2. Shipping and Arrival: All live fish are packaged securely and shipped using trusted carriers. Delays caused by weather, carrier error, or incorrect addresses are beyond our control.
    
3. Live Arrival Guarantee: If a live arrival guarantee applies, it is valid only under specific conditions listed on our Shipping Policy page (for example, timely delivery and proof of condition upon arrival).
    
4. No Guarantee Beyond Delivery: Once the fish are received alive and in good condition, we are not responsible for losses due to improper acclimation, tank conditions, or other post-arrival factors.
    
5. Refunds or Replacements: Refunds or replacements are handled according to our Live Arrival and Return Policy, which should be reviewed before purchasing.
    

This section exists to protect both the buyer and the animals by ensuring responsible care and handling.

All transactions are processed securely through third-party payment providers. We never store full payment information on our servers. Our website uses SSL encryption to protect all transmitted data.

We do not sell, trade, or rent your personal information.
We may share limited information only with:

• Shipping carriers to fulfill orders 
• Payment processors for transaction verification 
• Service providers assisting with website operations 
• Legal authorities when required by law
   

Our website may use cookies to improve your browsing experience, store preferences, and analyze traffic. You can choose to disable cookies in your browser settings, but doing so may limit website functionality.

Our website and products are not directed toward children under 13 years old. We do not knowingly collect information from minors. If we discover that a child’s data has been submitted, we will delete it immediately.

You may:

• Request access to your personal data 
• Request corrections or updates 
• Request deletion of your information (except as required by law) 

To exercise these rights, contact us at atg@aquatictitansglobal.com.

We may revise this Privacy Policy at any time. Updates will be posted here with a new effective date. We encourage you to review this page periodically to stay informed.

If you have questions about this Privacy Policy, live animal sales, or how your data is handled, please contact us:

customerservice@aquatictitansglobal.com